OperationsHERO

Type

B2B Software Rebrand & Campaign

Role

Brand Identity | Advertising | Packaging

Client

OperationsHERO | UNC Charlotte

Timeline

Role

Brand Identity | Advertising | Packaging

Client

OperationsHERO | UNC Charlotte

Type

B2B Software Rebrand & Campaign

Timeline

Problem

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

Targeting more demographics than just school officials and maintenance techs, not necessarily for sales but for exposure, ideas. and interest.

Evolution

A dip into the advertising space through flyers and social media brings in a younger audience. Ads in schools allow the students to see more behind the scenes of the people that serve them daily.

Audience

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

Wings

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

Wrench

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

O-H

Poster & Post

Constructing an advertising campaign for school children and administrators requires balancing broad appeal with specific audience needs. LEGO, a timeless brand enjoyed across generations, connects to a mass market. The campaign references early 2000s LEGO commercials, with contemporary copywriting inspired by those ads. The LEGO Colosseum set, known for its history of earthquake damage and required repairs, is cleverly tied to the featured maintenance services of OperationsHERO. This pairing of playful and relevant advertisement themes engages children while addressing the practical interests of adults.

Advertising

Mailer Box & Gift

A custom gift and packaging solution was developed to express appreciation to clients. The fully branded box, UV mapped inside and out, accompanied a branded hard hat designed for maintenance workers.

Packaging

Problem

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

Targeting more demographics than just school officials and maintenance techs, not necessarily for sales but for exposure, ideas. and interest.

Evolution

A dip into the advertising space through flyers and social media brings in a younger audience. Ads in schools allow the students to see more behind the scenes of the people that serve them daily.

Audience

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

Wings

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

Wrench

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

O-H

Poster & Post

Constructing an advertising campaign for school children and administrators requires balancing broad appeal with specific audience needs. LEGO, a timeless brand enjoyed across generations, connects to a mass market. The campaign references early 2000s LEGO commercials, with contemporary copywriting inspired by those ads. The LEGO Colosseum set, known for its history of earthquake damage and required repairs, is cleverly tied to the featured maintenance services of OperationsHERO. This pairing of playful and relevant advertisement themes engages children while addressing the practical interests of adults.

Advertising

Mailer Box & Gift

A custom gift and packaging solution was developed to express appreciation to clients. The fully branded box, UV mapped inside and out, accompanied a branded hard hat designed for maintenance workers.

Packaging

Problem

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

Targeting more demographics than just school officials and maintenance techs, not necessarily for sales but for exposure, ideas. and interest.

Evolution

A dip into the advertising space through flyers and social media brings in a younger audience. Ads in schools allow the students to see more behind the scenes of the people that serve them daily.

Audience

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

Wings

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

Wrench

OperationsHERO is a naturally niche product. As a B2B software product, the user base is lower. Sales take sessions to complete and the marketing is usually by word of mouth rather than traditional ads.

O-H

Poster & Post

Constructing an advertising campaign for school children and administrators requires balancing broad appeal with specific audience needs. LEGO, a timeless brand enjoyed across generations, connects to a mass market. The campaign references early 2000s LEGO commercials, with contemporary copywriting inspired by those ads. The LEGO Colosseum set, known for its history of earthquake damage and required repairs, is cleverly tied to the featured maintenance services of OperationsHERO. This pairing of playful and relevant advertisement themes engages children while addressing the practical interests of adults.

Advertising

Mailer Box & Gift

A custom gift and packaging solution was developed to express appreciation to clients. The fully branded box, UV mapped inside and out, accompanied a branded hard hat designed for maintenance workers.

Packaging

Direction

OperationsHERO's existing brand identity featured loose guidelines, a mix of typefaces, energetic typography, mismatched icons, and an abstract logo lacking cohesion. The proposed visual identity includes a refreshed logo, refined color palette, and updated font family. Acumin Variable, a sleek sans-serif typeface by Adobe, was selected for its versatility, offering countless styles in width, weight, and slant. Color adjustments involved lightening the sky blue, adopting pure navy for the dark blue, brightening the orange, and introducing off-white, focused on mobile-first UI solutions.

Process

Refining the current brand direction was prioritized over creating a wholly new identity. Dozens of sketches led to a digitized suite of brand assets, with favorite concepts developed further through rounds of feedback. Advertisements were created using Bricklink Studio (a LEGO-focused 3D modeling tool), rendered and edited with Photoshop.

Deliverables

Final deliverables included a pitch deck presentation with the comprehensive brand identity, pattern development, advertising materials, process documentation, icon pack, packaging design, and design rationale. The pitch deck was presented directly to the Chief Marketing Officer of OperationsHERO. View it Here.

Outcome

© 2026 TAKramerDesigns. All Rights Reserved.

THOMAS A. KRAMER DESIGNS

© 2026 TAKramerDesigns. All Rights Reserved.

THOMAS A. KRAMER DESIGNS

© 2026 TAKramerDesigns. All Rights Reserved.

THOMAS A. KRAMER DESIGNS